Privacy Policy

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and business address
• Business Information: Company name, industry, business requirements, and service preferences
• Communication Records: Correspondence, inquiries, and consultation notes
• Technical Information: IP address, browser type, device information, and website usage data

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• Browser and device characteristics
• Operating system information
• Pages visited and time spent on our site
• Referring website information
• IP address and general location data

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI business consulting services
• Communication: To respond to inquiries, provide customer support, and send service-related communications
• Business Development: To understand client needs and develop customized AI solutions
• Legal Compliance: To comply with applicable Canadian privacy laws and regulations
• Website Improvement: To analyze usage patterns and enhance user experience
• Marketing: To send relevant business information (with your consent)

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in delivering our services
• Legal Requirements: When required by law, court order, or government regulations
• Business Protection: To protect our rights, property, or safety, or that of our clients
• Consent: When you have given explicit consent for specific disclosures

Data Processing Location

Your information is primarily processed within Canada. If data processing occurs outside Canada, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

4. Data Security

We implement comprehensive security measures to protect your personal information:

• Technical Safeguards: Encryption, secure servers, and access controls
• Administrative Safeguards: Privacy training for staff and data handling procedures
• Physical Safeguards: Secure facilities and controlled access to physical records
• Regular Audits: Periodic security assessments and system updates

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but maintain industry-standard protections.

5. Your Privacy Rights

Under Canadian privacy legislation, you have the following rights:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal: Withdraw consent for certain uses of your information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your information in a structured format
• Complaint: File a complaint with the Privacy Commissioner of Canada

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our site
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Please refer to our Cookie Policy for detailed information.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy:

• Active Clients: Throughout the duration of our business relationship
• Inquiries: Up to 2 years from initial contact
• Legal Requirements: As required by applicable Canadian laws
• Marketing: Until you unsubscribe or withdraw consent

8. Children's Privacy

Our services are designed for businesses and professional use. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

9. International Data Transfers

If we transfer your personal information outside of Canada, we ensure:

• Adequate protection equivalent to Canadian privacy standards
• Contractual safeguards with data processors
• Compliance with applicable international data protection agreements
• Notification when required by law

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of significant changes via email or website notice
• Obtain consent when required by law

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

You also have the right to file a complaint with the Privacy Commissioner of Canada if you believe your privacy rights have been violated:

Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376